Will callers know it's an AI?
If a caller asks, the assistant says honestly that it is a virtual assistant. Most callers simply appreciate that someone picked up.
Which languages does it handle?
It speaks clear English and understands callers who mix Hindi and English. Full Hindi or Marathi voice replies can be set up on request.
Do I need to change my phone number?
No. You keep your number and forward missed or after-hours calls to your assistant. Your phone provider can set this up in minutes.
Does it give medical or technical advice?
No. It is an administrative front desk. It never diagnoses, never asks for passwords and never changes anything. It notes the request and your team takes it from there.
Who can the AI Telecaller call?
Only people who enquired with you or agreed to be contacted: you mark each lead's consent in your sheet. Priya calls between 10 am and 7 pm, Monday to Saturday, says who she is calling for, and anyone who asks not to be called again is never called again. You get your own calling number, and every result is written back to your leads sheet.
How do I give leads to the AI Telecaller?
After you register we share a Google Sheet with you. Add a name and mobile number per row, or email us a CSV file and we'll add it. New leads are usually called within 10 minutes during calling hours.
Where is call data stored?
Recordings, transcripts and summaries belong to you and are kept for 90 days unless you ask otherwise. We follow India's DPDP Act, and sign a HIPAA agreement with US healthcare clients before any live patient calls.